Quality Control

The factor behind the success of our company is delivering of quality products like Power Drill Machine, Hand Tools, CI Castings, CI Pipe Fittings. Our entire range of products passes through stringent quality test in our well developed quality testing laboratory. The department is headed by team of quality inspectors who monitor entire stage of manufacturing and dispatching process to leave no scope for quality degradation.

• We are continual improving on our products through implementation of new technology.
• We have objectified our quality parameters to improve our range of products and measured against desired goals.
• We encourage our employees' involvement through two way communication process.
• We have tested our products through integration of non-destructive testing techniques to full-proof internal quality of products.
• We have optimized our process flow to minimize processing price.
  

Our quality team tests the range on varied parameters that includes:

• Performance
• Strength
• Corrosion resistant
  

Client Satisfaction Indexing

We heavily emphasize on client satisfaction and therefore, we have adopted a systematic client satisfaction indexing to understand the overall clients' preferences, demands and grieviances (if any). Client satisfaction is not buzzword but a complete integration of quality, product deliver and customer support service. We try to maintain our reputation of being a prominent manufacturer and exporter of drill machines and other allied products.

Our client satisfaction indexing is devised to reach out clients with effective survey solution that covers our clients' preferences, demands and other problems if they face any with our products. This solution gives an effective solution to analysis clients' insight. It is also a critical part of our business process because basis on this survey we implement things and innovate our products.

There are principally four salient points of client satisfaction:

• Strength identification through feedback. This will create opportunities for innovation
• Analysis of market competition and evaluate challenges
• Time management through understanding of exact needs of clients
• Client satisfaction indexing survey fully guarantees the privacy of our clients.